AI for Small Business
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About this book
Running a small business means a hundred small jobs every day: keeping the register, replying to customers, chasing udhaar, counting stock, checking how the month is going. Those jobs eat the time you should be spending on the business itself.
This book shows you how to hand much of that work to ChatGPT, right from your phone. Every page takes one real problem and gives you a ready prompt to copy and fill in, a worked example, and a simple check so you know the answer is right before you use it.
You don't need to be good with computers. If you can send a WhatsApp message, you can do everything in this book, and almost all of it works on the free version of ChatGPT.
Four ready-made Excel templates come with the book: a Cashbook, a Sales Tracker, a Stock and Orders sheet, and a Customer Credit (udhaar) list. Prefer paper? Printable versions are at the back.
What is inside
- Set up ChatGPT on your phone in 10 minutes
- The 5-part prompt formula behind every good answer
- A Problem Finder: look up your situation and jump straight to the right page
- Turn a photo of your register page into a clean table
- Understand any Excel sheet, find mistakes and get the right formula
- Polite replies to customers and suppliers, in English, Hindi or Hinglish
- Calm replies to angry customers that promise nothing you haven't decided
- Udhaar reminders in three steps, from gentle to firm
- Ready replies for WhatsApp enquiries, and clear order confirmations
- Bring old customers back with short, friendly follow-ups
- Plan your day and week, and make reminders that actually ring
- Pending orders, low stock and a purchase list grouped by supplier
- Compare supplier quotations on the full cost, not just the rate
- Sales summaries, month-on-month comparison and target tracking
- Price it right: markup vs margin, so you know what you really earn
- Quotations from rough notes, long documents in plain words, and clear decisions
- What never to share with ChatGPT, and a 6-point check before you send
- 29 problems and about 34 ready-to-use prompts
- 4 Excel templates, plus printable paper versions
Who it is for
- Shop owners, traders and wholesalers
- Tailors, boutiques and home businesses
- Service providers and freelancers
- Anyone who still keeps accounts in a register or bahi-khata
- People who find Excel confusing
- Busy owners with too much to do and too little time
- Anyone curious about AI who doesn't know where to start
About the author
Goutam Kr. Sen is an educationalist, humanist, and life & strategy coach based in Kolkata.
He writes practical guides in plain English for readers who are not comfortable with technology — people who use a phone every day but were never taught how the money inside it can be taken away.
This handbook grew out of a simple observation: most victims of online fraud are not careless. They simply never learned the trick being used on them.